At [Nature Nest House], we are committed to delivering your orders quickly, safely, and efficiently. This Shipping and Delivery Policy outlines our practices and timelines related to order processing, shipping, and delivery.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and dispatched, you will receive a confirmation email with tracking details to monitor the status of your shipment.
2. Shipping Charges
We offer standard and express shipping options depending on your location and the nature of the product.
Standard Shipping: Delivery within 5–7 business days
Express Shipping (if available): Delivery within 2–4 business days
Shipping Charges:
Standard shipping is free on orders above ₹999.
For orders below ₹999, a flat shipping charge of ₹50 will be applicable.
Express delivery may include additional charges depending on the region.
3. Delivery Locations
We currently deliver across India, including major cities, towns, and most rural areas. International shipping is not available at this time.
Please ensure your shipping address and contact information are accurate and complete to avoid delays or failed deliveries.
4. Delivery Timeframe
Estimated delivery times vary based on your location:
Metro Cities: 2–4 business days
Tier 2 & 3 Cities: 4–6 business days
Remote/Rural Areas: 6–10 business days
Delivery delays may occur due to unforeseen circumstances such as weather conditions, strikes, holidays, or logistical issues. We will make every effort to keep you informed in such cases.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number on the courier partner’s website to monitor your shipment in real-time.
If you do not receive tracking information within 72 hours of order confirmation, please contact us immediately.
6. Damaged or Lost Packages
If your order arrives damaged, incomplete, or is lost in transit, please notify us within 48 hours of delivery. We may request photographic evidence of the damage for internal review and will arrange a replacement or refund as per our Refund Policy.
7. Change of Delivery Address
If you need to change the delivery address after placing the order, please contact us within 12 hours. Once the order is dispatched, the address cannot be changed.
8. Contact Us
For any queries related to shipping, delivery status, or special delivery requests, you can contact us at:
📧 Email: [support@naturenesthouse.in]
📞 Phone: [+91-9389133928]
📍 Address: [ward no-9 Nagar, Panchayat Babugarh,(HAPUR)]